Refund policy

Effective Date: November 1, 2026

Everyfiltersstore accepts returns for qualifying kitchen tools and household water filtration products purchased from https://www.everyfiltersstore.com.

Customers have 30 calendar days after delivery to request a standard return. This policy explains product eligibility, return instructions, refund processing, and how we address order problems within the United States.

1. Return Eligibility and Time Limits

We accept standard returns for unwanted purchases, incorrect selections, and changes of mind when the following conditions are met:

  • Return Window: The request is submitted within 30 calendar days after delivery.

  • Product Condition: The item is new, unopened, unused, and in its original condition.

  • Packaging: The product remains in its original packaging with the supplied components.

  • Authorization: Everyfiltersstore approves the return before the item is shipped back.

Opened, used, or installed kitchen tools, water filters, faucet filters, and replacement cartridges are not accepted for standard returns.

These conditions do not exclude claims involving damaged, defective, incorrect, or incomplete products or rights provided by applicable law.

2. Requesting and Sending a Return

Every return begins with a request to our customer support team.

  1. Email support@everyfiltersstore.com within 30 calendar days after delivery.

  2. Include your order number, the product being returned, and the reason for your request.

  3. After approval, we will email your prepaid return label and packing instructions.

  4. Package the product carefully, including its original components and packaging.

  5. Attach the provided label and send the package using the instructed mailing service.

Do not mail a product back without return authorization. We cannot accept unauthorized returns.

3. Return Shipping Costs and Fees

Everyfiltersstore covers return shipping for all approved U.S. returns, including qualifying change-of-mind returns and claims involving damaged, defective, or incorrect products.

  • Return Shipping Cost: $0.00 USD

  • Prepaid Return Label: Provided free of charge

  • Restocking Fee: $0.00 USD

  • Return Method: By mail

  • Prior Return Authorization: Required

Customers do not pay return postage when using our approved prepaid label.

4. Reporting Problems With a Delivery

Please examine your order after it arrives. If a product is damaged, defective, incorrect, or missing an item or component, contact us within 7 calendar days after delivery.

Include the following information:

  • Order Number: Your purchase reference.

  • Problem Details: A description of the issue.

  • Photographic Evidence: Clear photos of the affected product or missing-component issue, as appropriate.

  • Shipping Packaging: Photos of the packaging if the shipment arrived damaged.

Everyfiltersstore will review the evidence and provide return instructions when a physical return is required.

For confirmed damaged, defective, or incorrect products, we issue a refund to the original payment method. Reports involving missing items or components are reviewed by our customer support team.

The reporting deadline does not reduce any rights or remedies available under applicable law.

5. Where Authorized Returns Are Sent

Our designated return address is:

Everyfiltersstore Returns

5901 Applecross St N, Saint Petersburg, FL 33709, United States

Contact us before mailing a return. Use the prepaid label supplied with your authorization so your package can be identified and processed correctly.

6. Refund Review and Payment

Once a returned product reaches us, we examine its condition and confirm whether the refund is approved.

Approved refunds are processed within 10 business days after the return has been received, inspected, and approved.

  • Refund Destination: Original payment method.

  • Restocking Deductions: None.

  • Approved Return Shipping Charges: None.

Your bank or payment provider may require additional time to display the refunded amount.

If more than 15 business days have passed since refund approval and the funds have not appeared, contact support@everyfiltersstore.com for assistance.

7. Replacing an Item Through a New Purchase

Everyfiltersstore does not offer direct product exchanges.

If you would like a different product, size, or variation, request a return for the original item under this policy. Once the return is accepted, you can place a separate order for your preferred product.

The new purchase is subject to its listed price and availability.

8. Canceling an Order Before Fulfillment

You may request cancellation within 24 calendar hours of placing your order, provided fulfillment has not begun.

Send your order number and cancellation request to support@everyfiltersstore.com.

Once fulfillment starts, cancellation is no longer available, even if the 24-hour period has not ended.

For an approved cancellation, any payment already collected is refunded to the original payment method. If an order cannot be canceled, you can request a standard return after delivery if the product meets the return conditions.

9. Contact Everyfiltersstore

For assistance with returns, refunds, cancellations, or order problems, please contact:

Everyfiltersstore

Website: https://www.everyfiltersstore.com

Email: support@everyfiltersstore.com

Phone: +1 (941) 344-9360

Business and Return Address: 5901 Applecross St N, Saint Petersburg, FL 33709, United States

Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)

Live Chat & Contact Form: Available on our website

Response Time: Within 24 hours