Order Cancellation Policy
Effective Date: November 1, 2026
Everyfiltersstore allows customers to request order cancellation within 24 calendar hours of purchase, provided fulfillment has not begun.
This policy applies to orders placed through https://www.everyfiltersstore.com and explains cancellation requests, order changes, refunds, and rights relating to shipment delays.
1. When an Order Can Be Canceled
Cancellation is available when both conditions are met:
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The request is submitted within 24 calendar hours after placing the order.
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The order has not entered fulfillment.
Fulfillment can begin before the 24-hour window expires. Once fulfillment starts, the order cannot be canceled through our standard cancellation process.
Submitting a request does not automatically cancel an order. Everyfiltersstore will review its status and confirm the result.
2. Submitting a Cancellation Request
Email support@everyfiltersstore.com or contact us through our website's live chat.
Please include:
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Order Number: Your purchase reference.
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Customer Name: The name associated with the order.
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Email Address: The email used at checkout.
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Request: A clear statement asking us to cancel the order.
We will check the order status and notify you whether the cancellation has been completed.
3. Refunds for Canceled Orders
When a paid order is successfully canceled, Everyfiltersstore refunds the amount collected for the canceled products to the original payment method.
Refunds are initiated promptly and processed within applicable legal requirements. Your bank or payment provider may need additional time to display the credit.
For refund questions, contact support@everyfiltersstore.com with your order number.
4. Orders That Have Entered Fulfillment
Once fulfillment begins, standard cancellation is no longer available, including for orders that have not yet shipped.
After delivery, you can request a return if the product meets our Refund & Return Policy.
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Return Window: 30 calendar days after delivery.
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Standard Return Condition: New, unopened, unused, and in original condition and packaging.
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Return Shipping: Free prepaid return label for approved U.S. returns.
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Restocking Fee: $0.00 USD.
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Return Authorization: Required before mailing a product.
Opened, used, or installed products are excluded from standard returns, without limiting applicable rights concerning defective or incorrectly supplied items.
5. Correcting Order Details
If you entered an incorrect shipping address or need to request another order change, contact us immediately with your order number and the required correction.
Address corrections must be requested before order processing begins. Once processing or shipment starts, the requested changes may no longer be possible.
6. Shipment Delays and Cancellation Rights
Our standard delivery schedule is:
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Order Processing: 1β2 business days after payment confirmation.
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Shipping Transit: 5β6 business days.
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Total Estimated Delivery: 6β8 business days.
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Order Cut-off: 6:00 PM Eastern Time (ET).
Business days are MondayβFriday, excluding U.S. public holidays. Delivery estimates are not guaranteed arrival dates.
If we cannot ship an order within the promised shipping period, we will notify you and provide the legally required opportunity to accept a revised shipment date or cancel the unshipped order for a prompt refund.
Where applicable law requires cancellation because a shipment cannot proceed within the required period, we will cancel the affected order and issue the required refund.
The standard 24-hour cancellation limit does not restrict cancellation or refund rights arising from qualifying shipment delays or other applicable legal protections.
For additional delivery information, review our Shipping Policy.
7. Contact Everyfiltersstore
For cancellation requests, order modifications, or refund assistance, please contact:
Everyfiltersstore
Website: https://www.everyfiltersstore.com
Email: support@everyfiltersstore.com
Phone: +1 (941) 344-9360
Business Address: 5901 Applecross St N, Saint Petersburg, FL 33709, United States
Customer Support Hours: MondayβFriday, 9:00 AMβ5:00 PM Eastern Time (ET)
Live Chat & Contact Form: Available on our website
Response Time: Within 24 hours